Ukukhalipha ngokomzwelo - Kuyini, izinhlobo nemishwana

Eminyakeni yamuva nje, ochwepheshe abaningi babambisene ekufuneni incazelo enengqondo yakho konke okwenzeka kithina; njengemizwa, enesizathu sokuthi kungani ivezwa futhi impendulo yabizwa ngokuthi "ubuhlakani obungokomzwelo", igama elithi, yize lalisetshenziswa eminyakeni eminingana eyedlule, laduma ngo-1995 ngenxa yokushicilelwa kwencwadi Daniel Goleman, eyayinegama elifanayo nesihloko sayo.

Ngenxa yokuthandwa yilesi sihloko esikhathini esizele osomabhizinisi nabantu abanentshisekelo yokwenza ngcono futhi bathuthuke njengabantu ngabanye, sinqume ukufaka inhlamvu yethu yesihlabathi ngokufaka okuphelele ngokwanele. Sithemba ukuthi uyakujabulela ukufunda.

Buyini ubuhlakani bezemizwa?

Incazelo yaleli gama iyinkolelo, ngoba kunophenyo oluningi nemibono mayelana nalo. Noma kunjalo, ingachazwa njenge- ikhono lokuqonda ukuthi abantu kumele babone, baqonde futhi baphathe imizwa yabo; ngendlela efanayo nokuthi kungenzeka ukuthi abone, aqonde futhi abe nomthelela kulabo babanye.

Ubuhlakani obungokomzwelo (i-EI) bazalwa ngenxa yesidingo sokukwazi ukuhlola ngokuqonda umuntu ngokuphelele, ngoba amamitha wezobunhloli (quotient ehlakaniphile) akazange ahlolisise ukuthi umuntu uyiqonda futhi ayazise kanjani imizwa noma imizwa yakhe noma eyabanye abantu. Okuthile uHoward Gardner akushilo ngokushicilela kwakhe i- "Multiple Intelligences: the theory in practice", incwadi eyakhishwa ngo-1983.

Kwaze kwaba ngo-1985 lapho leli gama lathola ukubonakala okuncane ngokwengeziwe ngomqondo ka-Wayne Payne; yize ngo-1964 nango-1966 ubu-Emotional Intelligence base buqokwe nguBeldoch noLeuner. Kodwa-ke, ngo-1995 kwaba lapho leli gama lathandwa ngempela encwadini kaDaniel Goleman, esishilo ekuqaleni kokungena; ngoba lena yaba nomthelela omkhulu.

Ngokusho kukaDaniel Goleman uqobo, kuyadingeka ukuqonda ukuthi ubuchopho busebenza kanjani ukuthola ukuthi amandla imizwa enayo ngaphezu kwemicabango yethu. Incazelo esingayithola emsebenzini wakhe:

Izinhlobo ngokusho kukaDaniel Goleman

Ubuhlakani obungokomzwelo bungahlukaniswa baba yizinto ezinhlanu, ezichazwe nguDaniel Goleman njenge ukuzazi, ukuzithiba ngokomzwelo, ukuzikhuthaza, uzwela, namakhono okuxhumana nabantu.

Lezi zinto zingahluka kakhulu ngokuya nge- ubuntu bomuntu ngamunye Futhi nangenxa yobulili babo, isibonelo, ezimweni eziningi abesilisa bazazi ngokwengeziwe; kuyilapho abesifazane bezizwa benozwela.

Ziqaphele

Kukhono lomuntu ukubona ukuthi imiphi imizwa nemizwa abanayo, kanye nokuqonda ukuthi bayithonya kanjani imicabango yabo noma kukonke. Ngamanye amagama, ukwazi wena, wazi amandla akho (izimfanelo noma amakhono) nobuthakathaka bakho.

Ukulawula imizwa yakho

Waziwa ngokuthi ukuzilawula noma ukuzithiba ngokomzwelo, Yinto ebhekele ukulawula nokubonisa imizwa noma imizwa yethu, ngenhloso yokuthi abakwazi ukulawula imicabango nezenzo.

Ngokuyinhloko yikhono esinalo lokuqonda ukuthi kungani sizizwa leyo mizwa futhi sifunde ukuyilawula ngezikhathi ezidingekayo, ngoba imvamisa lapho iba yisikhashana nje sigcina sizisola ngokusho noma ngokwenza okuthile ebesingeke sikufune ukube bekungekhona imizwelo ibe nomthelela ekuziphatheni nasekucabangeni kwethu.

Ukuzikhuthaza

Kuqukethe ukwazi ukuthi ungagxilisa kanjani imizwa endaweni enenzuzo, okungukuthi, ukubeka umgomo noma inhloso nokwazi ukuthi ungayiqondisa kanjani; ukuze sikwazi ukuzikhuthaza.

Kungashiwo ukuthi "kunethemba" elihlala njalo futhi linengqondo (yize kwesinye isikhathi lilwa nelamanje), kanye namandla "wezinyathelo" ezenza ukuthi siqhubekele phambili ngendlela enhle ukuze sikhule ezicini ezahlukahlukene zethu impilo.

Uzwela

Yiyo evumela bona imizwa nemizwa yabanye abantu, ezivame ukudluliselwa ngokungazi. Kungabizwa futhi ngokuthi "ubuhlakani obuphakathi kwabantu", obekungenye yezinto uHoward Gardner abalule ukuthi wayengeke akwazi ukukala izinkomba zobuhlakani ezifana quotient ehlakaniphile.

Umuntu okwazi ukubona, ukuqonda kanye nokuthonya imizwa yabanye abantu, unendawo enkulu yokwakha ukuxhumana nayo; Ngaphezu kwalokho, abantu abazwelayo yilabo abanekhono elikhulu le- ukuhlakanipha kwengqondo.

Amakhono omphakathi

I-Las ubudlelwane phakathi kwabantu Ziyinto eyisisekelo nebalulekile ekukhuleni okulungile komuntu; ngoba lokhu kunethonya elikhulu enjabulweni, ekukhiqizeni nasekukhuleni komuntu.

Lesi sici sisho ngokungaqondile ngozwela, oludingekayo ukusungula lobu budlelwano; ngendlela efanayo nokuthi kuyisici esidingekayo ukwenza ngcono i-IE yethu ngezizathu ezichazwe ngaphambilini.

Thola amakhono akho ngokuhlolwa

Njenge-IQ, kunezivivinyo eziningi zobuhlakani obungokomzwelo esingazithola kuyo yonke iwebhu. Ngaphandle kwalokhu, kungcono ukuya kuchwepheshe okwazi ukwenza uhlolo olwengeziwe lomuntu siqu nolungelona olwejwayelekile njengokuhlolwa ozokuthola ku-inthanethi.

Noma ngabe ungabaza, lezi zivivinyo zingakunika umbono wokuthi liphi izinga lakho le-IE, ngakho-ke kungakuhle ukwenze njalo. Vele, ngoba izivivinyo zinokukhetha okuningi, kufanele uthembeke ngangokunokwenzeka futhi uzame ukuhlaziya ngempela ukuthi ukuphendula kwakho kungaba njani emacaleni athile; Ngale ndlela kuphela lapho uzofinyelela umphumela onembe kakhudlwana.

Ukuhlakanipha okungokomzwelo ezinganeni, ezinkampanini nakumanethiwekhi omphakathi

Ngenxa yokuthandwa okutholakele, kunophenyo oluningi olwenziwe ngale ndaba ezindaweni ezahlukahlukene. Phakathi kwabo, okuvelele kakhulu ukulawula imizwa enezingane, abasebenzi kanye nabasebenzisi bokuxhumana nabantu.

1. Izingane

Izingane zidinga ukufundiswa ngokomzwelo ukuze zikwazi ukuthuthukisa izinto ezishiwo ngenhla futhi ngale ndlela, zikwazi ukulawula imizwa yazo futhi ziqonde ezabanye ngobudlelwano phakathi kwabantu, njengoba, njengoba sibonile, zibaluleke kakhulu.

Nokho, i ukuhlakanipha ngokomzwelo ezinganeni imvamisa ifundwa ngokwenza, okungukuthi, ngentuthuko yayo empilweni yangempela. Ngakho-ke, lezi zimfundiso zingasekelwa ngosizo lomndeni, ngakho-ke sincoma okulandelayo:

• Bafundise ukulawula intukuthelo futhi bazi ukuthi kukhona ukusabela okufanele bakugweme.
• Mkhombise ukuthi yimiphi imizwa evame kakhulu nokuthi ungayibona kanjani kwabanye abantu, ukuze bakwazi ukuzwelana.
• Mfundise ukuqamba imizwa abazizwa ngayo ezimweni ezithile.
• Mtshengise amasu avumela ukuba baziveze futhi babhekane nemizwa noma imizwa.
• Khuthaza ukuxhumana ukuze bazizwe bekhululekile ukuveza imizwa yabo, banikeze imibono yabo noma yini enye abazizwayo noma abayicabangayo.

2. Izinkampani

Ucwaningo lwe-EI nocwaningo oluhlobene nendawo yebhizinisi kuveze imiphumela yesasasa elikhulu, kusukela abasebenzi abane ubuhlakani obungokomzwelo bukhiqiza kakhulu futhi bujabulile. Ngokwedatha eqoqiwe, labo basebenzi abakwazi ukulawula imizwa yabo futhi babone ukuthi amakhasimende abo ayini, banamandla amakhulu okuthengisa imikhiqizo nezinsizakalo.

Lokhu kuholele ekutheni abasebenzi abane-EI bafunwe kakhulu yizinkampani, ngoba badinga abantu abakwazi ukubhekana nezimo ezinzima ngokuzimisela nangokwethemba okuhle. Ngakho-ke, izinkampani seziqalile ukuhlola lolu hlobo lobuhlakani lapho zikhetha ukuthi ngubani ozoba yingxenye yeqembu lomsebenzi.

I-3 Amanethiwekhi omphakathi

Ukuxhumana nomphakathi kungenye yezindlela zokuxhumana, ngakho-ke lokhu kungabaluleka kwezinye izici. Kodwa-ke, akwenziwa lucwaningo oluningi ngalokhu, ngakho-ke sizozikhawulela ekuphawuleni ngezici ezimbalwa.

• Abantu ezinkundleni zokuxhumana bavame ukuba nozwela kakhulu, ngoba lezo zincwadi ezibonisa izimo ezinzima noma eziyinkimbinkimbi zivame ukusakazeka kakhulu. Ngokunjalo, abantu abahlanganyela empumelelweni yakho bathambekele ekwamukelweni kakhudlwana.
• Ezinkampanini, izinzuzo ze-EI zibonakala ngaphezu kokulawula amanethiwekhi omphakathi. Njengoba iwavumela ukuthi alalele kakhulu kumakhasimende awo, amukele ukugxekwa, abe nombono omuhle futhi abe ngokoqobo ngokuya ngesimo, athuthukise izidingo zezithameli ezihlosiwe, phakathi kwabanye.

Imishwana yokuhlakanipha ngokomzwelo

Ekugcineni, kunokuthile okufunwe kakhulu futhi lokho kungene Recursosdeautoayuda sihlala sikulungele ukuqoqa, yimishwana (Kufanele uvakashele isigaba sethu!). Ngakho-ke sethemba ukuthi uyawajabulela.

• Uma ufuna ukujabula, kufanele uzinikele ekuboneni abanye bejabule. - UBertrand Russell
• Inkinga ukuthi, uma ungaziphileli impilo yakho, abanye abantu bazophila. - UPeter Shaffer
• Intando yinhloso ethandwa yimizwa. - URaheel Farooq
• Uma ufunda lokhu ... Siyakuhalalisela, uyaphila. Uma lokho akuyona into emamatheka ngayo, angazi ukuthi yini. - UChad Sugg
• Inkomba ehamba phambili yesimilo somuntu yindlela aphatha ngayo abantu abangakwazi ukumenzela okuhle, nendlela aphatha ngayo abantu abangakwazi ukuzivikela. - U-Abigail Van Buren
• Umuntu okhaliphileyo angahlenga noma yini, umuntu ohlakaniphile akazami nokuzama. —UJen Knox
• Ngomqondo ongokoqobo, sonke sinezingqondo ezimbili, ingqondo yokucabanga nengqondo ezwayo. - UDaniel Goleman
• Yilokho okwenzekayo ngezifundo, uhlala ufunda kuzo, noma ungafuni. - UCecelia Ahern
• Ukucabanga ngento ethile akusho ukuthi iyiqiniso. Ukufuna okuthile akusho ukuthi kungokoqobo. - UMichelle Hodkin
• Yonke imizwa inendawo yayo, kepha akufanele iphazamise isenzo esifanele. - USusan Oakey-Baker

• Kuyamangaza ukuthi lapho ingqondo isikhululekile ekungcolisweni ngokomzwelo, ukuqonda kanye nokucaca kuvela. - UClyde DeSouza
• Ububele beqiniso abusho kuphela ukuzwa ubuhlungu bomunye, kodwa futhi nokwenza ukubudambisa. - UDaniel Goleman
• Sikhohlwa kalula ukuthi yini ebangela ubuhlungu. - UGraham Green.
• Osomabhizinisi baseNtshonalanga kaningi abakuqapheli ukubaluleka kokwakha ubudlelwano babantu. - UDaniel Goleman
• Zonke izenzo zokufunda ngokwazi zidinga ukuzimisela ukulimaza ukuzethemba komuntu. Kungakho izingane ezincane zifunda ngokushesha okungaka ngaphambi kokuba zikwazi ukubaluleka kwazo. UThomas Szasz.
• Ukuzazi kungukuqala kwakho konke ukuhlakanipha. - U-Aristotle
• Anginandaba nokuthi uthini kimi. Ngiyakukhathalela lokho owabelana nami. - USantosh Kalwar
• Ubuchopho obungokomzwelo busabela emcimbini ngokushesha okukhulu kunobuchopho obunengqondo. - UDaniel Goleman
• Susa ukunaka kwakho futhi ushintshe imizwa yakho. Shintsha imizwa yakho futhi ukunaka kwakho kuzoshintsha izindawo. - UFrederick Dodson

• Ikhono lethu lokuzivumelanisa nezimo liyamangalisa. Ikhono lethu lokushintsha liyamangalisa. - uLiza Lutz.
• Akukona ukucindezelwa okusibangela ukuthi siwe, yindlela esiphendula ngayo ezimweni ezicindezelayo. - UWayde Goodall
• Ukuphela kwendlela yokushintsha umqondo womuntu ukuxhumana nayo ngenhliziyo. - URasheed Ogunlaru
• Isibindi yiso esibaluleke kunazo zonke izimfanelo ezinhle, ngoba ngaphandle kwesibindi, abukho obunye ubuhle obungaguquguquki obungenziwa. - UMaya Angelou
• Uma ulwa nawe ukuthola ubuntu bakho beqiniso, uzothola ukuthi munye kuphela ophumelele. - UStephen Richards
• Hambani njengengonyama, khulumani njengamajuba, niphile njengezindlovu, futhi nithande njengengane encane. - USantosh Kalwar
• Enye indlela yokwandisa amandla ethu ukwazi ukuthi siziphatha kanjani iziphazamiso zethu kunokuba sizivumele zisilawule. - UDaniel Goleman
• Ungesabi ukwesaba kwakho. Azikho ukukuthusa. Bakhona ukukwazisa ukuthi okuthile kuyazuzisa. - C. JoyBell C.

Ngeshwa leli yiphuzu lokungena, kepha yehlisa umoya, ngokuhamba kwesikhathi sizoqhubeka nokungena kulesi sihloko esithandekayo. Sithemba ukuthi ukujabulela okuqukethwe okunikeziwe futhi njengoba sihlala sisho, uma ufuna ukufaka isandla noma unemibuzo, ungakhohlwa ukuthi ngezansi ibhokisi lokuphawula. Ah, simema nawe ukuthi wabelane ngendatshana kumanethiwekhi wakho, ngoba uzosiza abantu ukuthi bafunde ngalolu hlobo lobuhlakani