Amakhono ezenhlalo ngamakhono esiwasebenzisayo ukuxhumana nokuxhumana nomunye nomunye, kokubili ngamazwi nangamazwi, ngolimi, ukushukuma komzimba, ukukhuluma komzimba, nokubukeka kwethu. Abantu bayizidalwa ezinobudlelwano futhi sithuthukise izindlela eziningi zokuxhumana nemiyalezo yethu, imicabango, nemizwa yethu nabanye. Kuyinto ebaluleke kithina futhi yingakho siyinamathela kakhulu kuyo kusukela lapho izalwa.
Ukuxhumana kubalulekile kubantu futhi kutholakala ngamakhono amahle okuxhumana nabantu. Okushiwo kuthonywa ulimi lokukhuluma kanye nendlela esikhuluma ngayo (ithoni yezwi, ivolumu yokukhuluma, namagama esiwakhethayo), kanye nemiyalezo ecashile njengokukhuluma ngomzimba, ukushukuma komzimba, nezinye izindlela zokuxhumana ezingakhulumi ngamazwi.
Kunabantu "abangabalingani bezenhlalo" abangcono kunabanye, ngenxa yalesi sizathu kunezifundo ezibanzi ngohlobo lomsebenzi wokusebenzisana kwabantu. Ukuthuthukiswa kwamakhono ezenhlalo kumayelana nokwazi ukuthi sixhumana kanjani nabanye, imilayezo esiyithumelayo, nokuthi izindlela zokuxhumana zingathuthukiswa kanjani ukwenza indlela esikhulumisana ngayo iphumelele futhi isebenze kahle.
Izinzuzo zokuba namakhono amahle okuxhumana nabantu
Ubudlelwano obungcono emphakathini
Ukuba nendlela enhle yokuxhumana nabanye kuzokwenza ube nabangane abaningi. Njengoba ukhulisa amakhono akho kwezenhlalo uba namandla ngokwengeziwe, isici umuntu angathanda ukusithanda. Abantu banentshisekelo kubantu abanesisa, njengoba benjalo (noma okungenani babonakala benentshisekelo) kakhulu kubo nakwabanye.
Iningi labantu liyazi ukuthi awukwazi ukufika kude kakhulu empilweni ngaphandle kobudlelwano obuqinile phakathi kwabantu. Ukugxila ebudlelwaneni kuzokusiza uthole umsebenzi, uthole ukukhushulwa, futhi wakhe abangane abasha. Amakhono omphakathi aqondiswe kahle angakhuphula injabulo nokwaneliseka kwakho ngokukunikeza umbono ongcono empilweni. Ngaphezu kwalokho, ukuba nobudlelwano obuhle nabanye abantu kuzokusiza nokuthi unciphise ukucindezeleka khulisa ukuzethemba.
Ukuxhumana okungcono
Ukuxhumana nabantu nokusebenza ngamaqembu amakhulu kuzokusiza ube namakhono wokuxhumana angcono. Ngemuva kwakho konke, ngeke ube namakhono amahle wokuxhumana nabantu ngaphandle kwamakhono amahle wokuxhumana futhi Ukukwazi ukudlulisa imicabango kanye nemibono yakho kungaba yikhono elibaluleke kakhulu olithuthukisayo empilweni.
Kungumqondo omuhle ukuthi uma ucabanga ukuthi unokuxhumana okungafanele noma ukuthi amakhono akho okuxhumana nomphakathi awasiyona into oyifunayo, uphoqa izimo ukuthi zikwazi ukukhuluma nabanye abantu. Ngale ndlela ungazijwayeza ngokwengeziwe, kungaba endaweni yokudlela, nomabhalane wesitolo, njll.
Ukusebenza kahle okukhulu
Uma ulungile nabantu, ungakugwema kalula ukuba nabantu ongabathandi njengabanye. Futhi, abanye bazoba kuhle kuwe. Abanye abantu besaba ukuxhumana nabantu ngoba abafuni ukuchitha isikhathi nabantu abangenazo izintshisekelo nemibono efanayo ... noma besabe nokuba nabantu abangabantu ababi.
Kulula kakhulu ukuya emhlanganweni emsebenzini noma ephathini empilweni yakho yangasese uma wazi okungenani abanye babantu abazobe bekhona. Uma uzithola usesimweni senhlalo futhi ungafuni ukuchitha isikhathi nomuntu othize ngoba ungathandi noma ungeke umsize ngenkinga ethile, iqoqo elihle lamakhono wokuxhumana nabantu lizokuvumela Dlulisa ngesizotha lokho okudingayo ukuze uchithe isikhathi nabanye abantu emhlanganweni.
Thuthukisa umbono wakho empilweni
Imisebenzi ebaluleke kakhulu 'inengxenye yomuntu siqu' futhi izikhundla ezinenzuzo enkulu zivame ukubandakanya isikhathi esiningi esisetshenziselwe ukuxhumana nabasebenzi, abezindaba, nabanye. Kuyaqabukela ukuthi umuntu angahlala yedwa ehhovisi lakhe bese enza kahle emsebenzini wakhe.
Izinkampani eziningi zifuna abantu abanesethi ethile yamakhono - ikhono lokusebenza kahle eqenjini futhi bathonye futhi bagqugquzele abantu ukuthi benze izinto.
Uzojabula ngokwengeziwe
Ukuzwana nokuqonda abantu kuzokusiza ukuvula iminyango eminingi eyeyakho futhi ehlobene nomsebenzi wakho noma ngokujwayelekile ebudlelwaneni bakho bomuntu siqu. Ukuba nokuzethemba kokuqala ingxoxo engqungqutheleni ephathelene nomsebenzi kungaholela ekunikezelweni komsebenzi okusha ngeholo eliphakeme. Ukumamatheka kanye "nokubingelela" esimweni senhlalo kungaholela ebunganeni ... futhi ubungani bungakunikeza oxhumana nabo abalulekile empilweni yakho.
Uma uzwana nabantu abaseduze kwakho, uzozwa injabulo enkulu ngoba uzobona ukuthi akubona bonke abantu ababi noma abafuna ukuxhaphaza abanye. Ngaphezu kwalokho, bafuna ukusiza. Yize uma uhlangana nabantu abanobuthi endleleni yempilo yakho, kuzobe kungumqondo omuhle ukuthi wazi ukuthi ungabakhipha kanjani abantu abanobuthi empilweni yakho ukuze bangadingi amandla akho.
Izici zamakhono ezenhlalo
Ukuqonda kangcono ukuthi yimaphi amakhono ezenhlalo ungaphuthelwa yilezi zici ezichaza kahle kakhulu:
- Amakhono omphakathi aqondiswe enhlosweni noma emgomweni wezenhlalo.
- Ukuziphatha okufanelekile emphakathini kuhlobene ngomqondo wokuthi umuntu angasebenzisa izinhlobo ezingaphezu kweyodwa zokuziphatha ngasikhathi sinye, ngenhloso efanayo.
- Amakhono enhlalo kumele afaneleke esimweni sokuxhumana. Kuzosetshenziselwa amakhono ahlukahlukene okuxhumana nabantu ngobungcweti kanti amanye angokuxhumana komuntu siqu.
- Amakhono ezenhlalo angakhonjwa njengezinhlobo ezithile zokuziphatha umuntu angahlulelwa ngazo ngokuya ngekhono lakhe kwezenhlalo.
- Amakhono omphakathi angafundiswa, kwenziwe futhi kufundwe.
- Amakhono ezenhlalo kumele abe ngaphansi kokulawulwa kwengqondo komuntu; ukuzifunda kuhilela ukufunda ukuthi uzisebenzisa nini izindlela ezithile zokuziphatha, nokuthi yiziphi izindlela zokuziphatha okufanele uzisebenzise noma ukuthi uzisebenzisa kanjani.
Uma usunakho konke lokhu engqondweni yakho, lapho-ke, uzokwazi ukuthi ungathuthukisa amakhono akho okuxhumana nabantu nokuthi ukukwenza kuzoba nomthelela omkhulu empilweni yakho nasempilweni yabantu abaseduze kwakho.